We inform our customers that under our refund policy, we do not make refunds once the subscription has been used, this is a clear policy so once the payment is done and the subscripion sent the refund is not available.
In addition, by purchasing the digital product, the customer accepts these terms and conditions and waives his right to request a refund.
Please know that your satisfaction is our goal. Our products are our humble works of art. We stand behind our products and our customers! We want you to be satisfied with the outcome so we will make a reasonable effort to ensure that you are happy with your purchase! If for any reason the outcome is not what you expected, please reach out so we can help resolve the issue.
If your country doesn’t support our basic server that’s not our fault so you can get our Platinum server that it include all the countries blocks and works perfectly in all countries.
You can email us at [email protected] we would love to answer all your questions.
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